Travel Insurance
Part of the nib group, nib Travel is one of Australia's largest providers and global distributors of travel insurance. nib Travel operates a family of travel insurance brands including nib Travel Insurance.
nib is a trusted travel insurance provider partnering with businesses and travel agents across Australia. Together with our expert network of travel insurance partners, we help to empower travellers to make the right choices when buying travel insurance.
Our purpose is to support better health and wellbeing for travel adventures, not only when planning the trip but while overseas: with cover available for emergency medical expenses, overseas access to our high standard of emergency assistance 24 hours a day, and on your safe return home.
You can choose the plan that you think best suits the kind of holiday you’re taking and the level of cover you need - from basic cover through to comprehensive, multi-trip, domestic and international plans.
nib can provide cover for many things that could go wrong when you travel, including:
- Having your trip or flights cancelled
- Accidental lost luggage or having it stolen
- Suffering a medical or dental emergency overseas
- Getting sick or injured overseas, even when playing amateur sports, and more
Easy online medical screenings
If you have an existing medical condition that is not automatically covered by your plan, you may be able to apply to have it covered for an additional premium (which may be significant) and increased excess.You’ll be asked to complete a medical screening which can be done quickly and easily online, in-store with your partner or over the phone with a member of our helpful nib customer service team.
24/7 Emergency medical support
Our 24/7 Emergency Assistance team provides emergency assistance for our customers worldwide. Our experienced specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with our in-house medical team.Phone: 1300 555 019 (within Australia)
Phone: +61 3 8523 2800 (outside of Australia)
Email: travelassist@nib.com.au
Simple, fast online claims
If you ever need to make a claim, you can do it online anywhere, anytime. And we'll work to assess it as quickly as possible.Phone: 1300 353 176 (within Australia)
Phone: +61 2 7202 0508 (outside of Australia)
Email: travelclaims@nib.com.au
Naturaliste Travel, ABN 29 128 701 967 is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Naturaliste Travel. Naturaliste Travel acts as an agent for nib and not as your agent. Naturaliste Travel cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
